Open Hearts

Open Hearts - Phoenix, AZ

Open Hearts is a mental health treatment center in Phoenix, AZ that is located at 4414 North 19th Avenue, Phoenix, AZ 85015. Open Hearts provides dialectical behavior therapy, cognitive behavioral therapy and integrated dual diagnosis disorder treatment as part of its treatment program. Open Hearts offers telemedicine/telehealth and outpatient treatment and is categorized as an outpatient mental health facility. Open Hearts is available for adults, seniors 65 or older and young adults who are seeking treatment for mental health problems. In addition, Open Hearts can provide treatment to people requiring dual diagnosis treatment, LGBT and people with PTSD. Additional services offered by Open Hearts include case management, assertive community treatment and education services.

Call (855) 209-1575 to get 24/7 help with treatment.

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Address: 4414 North 19th Avenue, Phoenix, AZ 85015

  1. Care Offered
  2. Service Setting
  3. Facility Type
  4. Treatment Approaches
  5. Emergency Mental Health Services
  6. Who Operates This Facility
  7. Payments and Insurance Accepted
  8. Payment Assistance Available
  9. Special Programs and Population Groups Supported
  10. Ancillary Services
  11. Smoking Policy
  12. Age Groups Accepted
  13. Additional Languages Supported

Below is a detailed listing page for Open Hearts, a mental health treatment center in Phoenix, AZ:

Care Offered

  • mental health treatment
  • dual diagnosis treatment for co-occurring serious mental health illness/serious emotional disturbance and substance use disorders

Service Setting

  • outpatient treatment
  • telemedicine/telehealth

Facility Type

  • an outpatient mental health facility

Treatment Approaches

  • behavior modification
  • cognitive behavioral therapy
  • dialectical behavior therapy
  • integrated dual diagnosis disorder treatment
  • individual psychotherapy
  • psychotropic medication

Emergency Mental Health Services

  • Crisis intervention team

Who Operates This Facility

  • a private non-profit organization

Payments and Insurance Accepted

  • Other State funds
  • Private health insurance
  • Cash or self-payment
  • State-financed health insurance plan other than Medicaid
  • State mental health agency (or equivalent) funds

Payment Assistance Available

  • sliding fee scale (fee is based on income and other factors)

Special Programs and Population Groups Supported

  • LGBT
  • people requiring dual diagnosis treatment
  • people with PTSD

Ancillary Services

  • assertive community treatment
  • case management
  • court-ordered outpatient treatment
  • education services
  • family psychoeducation
  • suicide prevention services

Smoking Policy

  • smoking not permitted

Age Groups Accepted

  • adults
  • children / adolescents
  • seniors (65 or older)
  • young adults

Additional Languages Supported

  • Spanish

Phone #: 602-285-5550 x318

Call (855) 209-1575 to get 24/7 help with treatment.

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Frequently Asked Questions About Residential Mental Health Facilities

What qualifications do staff members at residential mental health facilities have?

Staff members at residential mental health facilities are often highly qualified professionals with specialized training in mental health care. They often include licensed therapists, psychiatrists, psychologists, psychiatric nurses, and social workers. Some staff members may hold advanced degrees and certifications in their respective fields. Continuous professional development and training are common to ensure they stay updated with the latest treatment methods and best practices in mental health care.

How do residential mental health facilities ensure patient safety?

Residential mental health facilities prioritize patient safety through various measures. These may include secure and monitored environments, strict adherence to safety protocols, and thorough risk assessments. Staff are often trained in crisis intervention and de-escalation techniques. Facilities often have 24/7 supervision, emergency response plans, and controlled access to ensure a safe and supportive environment. Regular safety drills and continuous monitoring help maintain a high standard of safety for all residents.

What amenities are typically available in mental health facilities?

Mental health facilities, such as Open Hearts, often provide a range of amenities to support patients' well-being and comfort. Common amenities in residential mental health centers include private or shared bedrooms, communal living areas, fitness centers, outdoor recreational spaces, and dining facilities with nutritious meal options. Many facilities also offer additional services such as yoga classes, art and music therapy, educational programs, and access to nature or therapeutic gardens. These amenities are designed to create a therapeutic and healing environment.

Can family members visit patients in residential mental health facilities?

Yes, family members are often allowed and often encouraged to visit patients in residential mental health facilities. Family involvement is considered an important aspect of the treatment process, as it provides additional support and helps in the patient's recovery. Facilities typically have designated visiting hours and may offer family therapy sessions. However, specific visitation policies can vary, so it's important to check with the facility for their guidelines and schedules.

What are the costs associated with residential mental health facilities, and are they covered by insurance?

The costs of residential mental health facilities can vary significantly based on factors such as location, duration of stay, and the level of care provided. Costs can range from several thousand to tens of thousands of dollars per month. Many facilities accept insurance, and some treatments may be covered under health insurance plans, including private insurance, Medicaid, or Medicare. It's crucial to check with the facility and your insurance provider to understand the coverage options and any out-of-pocket expenses. Financial assistance or payment plans may also be available to help manage costs.

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